Privacy Policy

Last updated: August 01, 2024

We attach great importance to the protection of users' privacy and personal information. When you use Fire Boltt Fit Pro, we may collect and use your information. We would like to explain to you through our Privacy Policy (" This Policy ") how we collect, use and store this information when you use Fire Boltt Fit Pro.

We hope that you have read and confirmed that you fully understand this Policy before using Fire Boltt Fit Pro.

If we wish to use your personal information for other purposes not covered by this Policy, or for information collected for other purposes for specific purposes, we will obtain your prior consent.

Please note that all personal information you provide during the use of Fire Boltt Fit Pro will continue to be authorized by us unless you delete or refuse to collect it through our system Settings. When you cancel your account, we will stop using it and delete your personal information.

1. The scope of the personal information you authorize us to collect:

Personal information is information recorded electronically or otherwise that identifies or reflects the activities of a particular natural person and can be used alone or in combination with other information. The personal information covered by this policy includes: network identity information (including system account numbers, IP addresses, email addresses and passwords, passwords, and password protected answers related to the above); Personal device information (mobile phone number, incoming phone number, mobile phone address book, etc.); Personal location information (including itinerary information, precise location information, accommodation information, latitude and longitude, etc.); Personal health information (exercise energy, sleep analysis, physical exercise, heart rate, weight, height, steps, walking, running distance, cycling distance, etc.).

2. We may use the information collected in the process of providing services to you for the following purposes:

(1) To provide you with services;

(2) For authentication, customer service, security when we provide services, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;

(3) to help us design new services and improve our existing services;

(4) Software certification or management software upgrade;

(5) To allow you to participate in surveys about our products and services.

In order to give you a better experience, improve our services or for other uses with your consent, we may collect information in compliance with relevant laws and regulations or personalize information collected through one service for our other services. For example, information collected when you use one of our services may be used in another service to provide you with specific content or to show you information that is not normally pushed by you. If we provide this option in the relevant services, you may also authorize us to use the information provided and stored by the Services for our other services.

3. We will not share your personal information with any company, organization or individual except in the following cases:

(1) Obtain your express consent or authorization in advance;

(2) Comply with applicable laws, regulations and legal procedures;

(3) To the extent permitted by laws and regulations, maintain the relevant parties or partners, you or other users, or as necessary to provide the public interest, property or safety from harm;

(4) Only by sharing your information can we achieve the core functions of our products and/or services or provide the services you require;

(5) to deal with disputes or disputes between you and others according to your needs;

(6) provided in accordance with the relevant agreement or other legal documents signed with you;

(7) for the public interest in accordance with laws and regulations.

4. How to protect and store your personal information together:

(1) We attach great importance to the security of personal information and take all reasonable and feasible data security technical measures to protect your personal information;

(2) The Internet environment is not 100% secure and we will use our best efforts to ensure or guarantee the security of any information you send us. If our physical, technical or administrative protection equipment is damaged, resulting in unauthorized access, public disclosure, alteration or destruction of information, thereby harming your legitimate rights and interests, we will bear the corresponding legal responsibility.

(3) If you have any questions about the protection of our personal information, you can contact us. If you discover that your personal information has been compromised, especially your account password and personal information, please contact us immediately so that we can take appropriate action.

5. Minors Using our Services We encourage parents or guardians to direct minors under the age of 18 to use our Services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and that minors seek their parents' or guardians' consent and guidance before submitting personal information.

6. Scope of Privacy Policy:

(1) With the exception of certain specific services, all of our services are subject to this Privacy Policy. These specific services will be subject to specific privacy policies. For specific privacy policies of certain services, we will be more specific in describing how we use your information in those services. The Privacy policy for this particular service forms part of this Privacy Policy. If the privacy policy of a particular service is inconsistent with this Privacy Policy, the privacy policy of that particular service shall prevail;

(2) Please note that this Privacy Policy does not apply:

1) Information collected by third party services accessed through our services (including any third party websites);

2) Information collected through other companies or agencies that advertise on our services;

7. Permission Description:

(1) Camera permissions: The app needs to use the camera to scan the QR code on the device watch for pairing operation when using the paired device;

(2) Address book permission: The application needs to obtain the address book list permission when using the paired device to synchronize to the Bluetooth device to operate and view information, in order to provide you with better services;

(3) Read the mobile phone notification permission: the application needs the notification permission to obtain the mobile phone notification content when using the paired device, so that the Bluetooth device can synchronously obtain the mobile phone notification in order to provide you with better services;

(4) Positioning rights: The application needs to use accurate positioning and background positioning rights after pairing the device in order to obtain the position information of the current watch, and needs Bluetooth in the screen state can also automatically scan the connected device synchronization data, to support Bluetooth scanning and connection functions, in order to provide you with better services;

(5) Bluetooth scanning permission: The application needs Bluetooth scanning permission to scan nearby Bluetooth devices, Bluetooth scanning and connection functions, in order to provide you with better services;

(6) Bluetooth connection permission: The application needs Bluetooth connection permission to use the APP scan code to connect the device, in order to provide you with better services;

(7) Call record permission: The application needs to use the permission to obtain call records after pairing the device, so that when the call is synchronized to the device, the name and phone number of the incoming call can be synchronized to the Bluetooth device for display, to provide you with better service and experience;

(8) Permission to read call status and mobile network information: When the application is connected to the Bluetooth device, it is convenient to synchronize the call status of the mobile phone to the Bluetooth device when the phone calls, which is convenient for the Bluetooth device to operate;

(9) Dial and manage call rights: When the application is connected to the Bluetooth device, it is convenient to transmit Bluetooth instructions to the application through the Bluetooth device to hang up the operation when the phone calls;

(10) Access to mobile phone files: The application needs mobile phone storage permission to save user configuration information and mobile phone log information to obtain application crash information during operation, so as to better optimize the application to provide you with better services.

Third-party SDK Personal Information Collection: No third-party SDK is used.

8. Account cancellation:

Fire Boltt Fit Pro Account logout is an unrecoverable operation. At the same time, after the account is cancelled, you will no longer be able to log in to the relevant account to use the relevant services, except for the relevant information, rights and other data that Fire Boltt Fit Pro should retain in accordance with relevant laws and regulations, all information, data, etc. stored and used under your account cancellation will be permanently deleted, please exercise caution in account cancellation. In addition, account cancellation does not waive or derogate all of your account actions and related responsibilities prior to such account cancellation.

All information, data, etc. stored and used will be permanently deleted, please be careful to log out of the account. In addition, account cancellation does not waive or derogate all of your account actions and related responsibilities prior to such account cancellation.

8.1 Process of account cancellation: there is no account login and logout function.

9. Advertising personalization: This product has no advertising service function.

10. Self-start and associated start:

When using the message reminder function of the device, it is necessary to keep the Fire Boltt Fit Pro App running in the background, otherwise the message cannot be pushed to the device in time. Therefore, Fire Boltt Fit needs to be self-started and associated startup to keep the connection with the device and push the message to the device in time for reminder

11. Changes:

We may modify the terms of this Privacy Policy as appropriate, and such revisions form part of this Privacy Policy. If these amendments result in a significant reduction of your rights under this Privacy Policy, we will alert you or notify you by sending you an email or by prominently notifying you on the home page before the amendments take effect. In this case, if you continue to use our Services, you agree to be bound by the revised Privacy Policy.

12. Contact us

If you have any questions or inquiries regarding the contents of this policy or the use of our services in relation to privacy protection, you may contact us in any of the following ways:

1. You can send an email to our fanminghua@hesckj.com customer service mailbox to contact us;

2. You can write to address: No.206, Building 3A, Zongtai Business Center, Phase 2, Yintian Industrial Zone, Xixiang, Baoan District, Shenzhen, Guangdong Province, Zip code: 518101.